Make a Payment
Pay online through our secure Consumer Portal. Have the reference number from your letter ready to sign up.
Go to Consumer PortalFor Consumers
Are you being contacted by us?
If you received a letter or call from CBS Solutions, we're here to help you resolve your account quickly, respectfully, and with clear information about your options.
Discuss Your Account
Questions about a balance or the status of an account? Our team can walk you through the details.
Contact UsDispute or Verify
Believe an account is in error or need verification? You have the right to request more information.
Submit a RequestWrong Number or Not You?
If we've reached the wrong person, let us know and we'll update our records promptly.
Notify UsConsumer Questions
Frequently asked questions.
How do I make a payment on my account?
Sign up for our Consumer Portal using the reference number on your letter, then log in to make a payment anytime. You can also call us at 318-443-1831.
What if I don't recognize this account?
If you believe you've been contacted in error, let us know right away through our contact page. We'll review the account and update our records as appropriate.
Can I dispute a balance?
Yes. You have the right to request verification of an account. Contact us and we'll provide information about the account and the dispute process.
How can I reach a real person?
We're glad to speak with you directly. Use the contact page or the number on your correspondence and a member of our team will assist you.