For Consumers

Are you being contacted by us?

If you received a letter or call from CBS Solutions, we're here to help you resolve your account quickly, respectfully, and with clear information about your options.

Make a Payment

Resolve your account securely. Have your reference number ready and contact us to arrange payment.

Arrange Payment

Discuss Your Account

Questions about a balance or the status of an account? Our team can walk you through the details.

Dispute or Verify

Believe an account is in error or need verification? You have the right to request more information.

Submit a Request

Wrong Number or Not You?

If we've reached the wrong person, let us know and we'll update our records promptly.

Notify Us

Consumer Questions

Frequently asked questions.

How do I make a payment on my account?

Contact us using the information on your letter or through our contact page, and have your reference number ready. Our team will walk you through secure payment options for your account.

What if I don't recognize this account?

If you believe you've been contacted in error, let us know right away through our contact page. We'll review the account and update our records as appropriate.

Can I dispute a balance?

Yes. You have the right to request verification of an account. Contact us and we'll provide information about the account and the dispute process.

How can I reach a real person?

We're glad to speak with you directly. Use the contact page or the number on your correspondence and a member of our team will assist you.